We performed a comparison between QuickBase and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides a well-organized method for overseeing everything, especially considering the remote work aspect."
"It has superb ease of use and no code needed to create and build apps and databases."
"The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier."
"QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline."
"It has helped streamline and simply track status and collection of data from suppliers and other internal departments."
"It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us."
"QuickBase is an excellent product and it is very easy to get support."
"There's a lot of stability in QuickBase...I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait."
"What I like the most is that it's a common service data model and the fact that everything is available on one platform."
"I prefer ServiceNow to the competition because of its ease of use, installation and configuration."
"The solution integrates well with other products."
"Discovery has reduced, on average, the time to build/deploy devices within our environment by one hour. This may not seem like much but it adds up over time. It also reaps additional time savings with its ability to capture changes through subsequent discoveries over the life of the device."
"The solution has very good automation tools."
"Easy to implement and consolidate different platforms and users with useful functionalities."
"ServiceNow is a very powerful tool that can perform a lot of different functions."
"Operations and maintenance costs have been reduced using this solution. We have been able to deliver faster solutions to our customers and track progress using live data."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"The improved developer interface in some areas can be difficult to use for complex items."
"Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that. ."
"I would like to see the reporting enhanced because some of them are not easy to generate."
"When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants."
"The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls."
"Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard."
"This rule: The Maximum is 60 rules. We need to provide more in order to improve."
"Very expensive."
"The standard UI is very restricted. It doesn't look as good, compared to Remedy. Building your own UI requires some additional coding..."
"The product’s standard user experience is not the best."
"Making a mobile version would be helpful."
"I have enjoyed all the features. There is not any feature that I have missed or didn't have."
"It should enhance its offerings by providing the chance to obtain course certifications at an affordable fee."
"The setup was time-consuming and required a lot of internal resources."
"Vulnerability management could be improved. Also, integration with tools such as Microsoft Defender ATP needs improvement."
QuickBase is ranked 16th in Rapid Application Development Software with 74 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. QuickBase is rated 9.0, while ServiceNow is rated 8.4. The top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". QuickBase is most compared with Microsoft Power Apps, Sales Creatio, Oracle Fusion Service, OutSystems and Mendix, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, Appian and IBM Maximo. See our QuickBase vs. ServiceNow report.
See our list of best Rapid Application Development Software vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
