We performed a comparison between N-able Take Control and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"The most valuable feature of TeamViewer is user-friendliness."
"TeamViewer is a scalable solution."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"The document control is quite good."
"From my perspective, the most important is the login."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"The solution could have better scalability."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
N-able Take Control is ranked 19th in Remote Access with 2 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. N-able Take Control is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". N-able Take Control is most compared with Dameware Remote Support, Microsoft Remote Desktop Services and Check Point Remote Access VPN, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Rescue. See our N-able Take Control vs. TeamViewer report.
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