ARIS BPA Reviews

In Dubai, telecom uses it, and banks just for business process optimisation. We just got until the start of the other products with areas like process performance. They called it PPM, and we didn't have projects for that. But mostly, we used it for those basic projects of optimising the business process and documentation.

There is a module designer, that one is very powerful and it creates very good reports.

The pricing of the solution can be improved and the initial setup should be made easy.

I have been working with the solution since 2014.

It is a stable solution. 

It is a scalable solution. Most medium-sized companies like Telecom, Banks and Aviation are using the solution for modeling and optimizing the business process. It is better for enterprise businesses. 

The technical support team is good.

Positive

The initial setup is difficult because it's that you installed the server version, and then you can run it. You have to play and run some SQL scripts out of the system for the database SQL Server if you are using and searching. But the new ones on the cloud have no installation. The deployment is quick overall. Only one engineer is enough for the deployment. Now the solution is easy to maintain because the method and the codes have changed. And less support is required.

It is an expensive solution.

The recommendation is that the enterprise companies has to go with a solution like Aris BPA and not Visual Paradigm. I rate the overall solution an eight out of ten.

It is used primarily as a process documentation and repository platform. It's also used to organise desktop procedures.

• It has allowed us to promote the awareness of process management across our enterprise.
• It has allowed us to model our enterprise process architecture.

• The reports capability
• Object relationships
• Architectural definitions
• Multiple model types
• Semantic check capabilities

• ARIS Connect capability: Ability to switch from a vertical step view to a horizontal.
• Displaying role allocation matrix models in ARIS Connect.

Features like SAP SolMan sync, Alfabet EA integration (another Software AG product). Also, a good defined framework for BPM or any consulting practice across any verticals or domains, whether it's TOGAF methodology, running BPM Lifecycle or Six Sigma process analysis.

It has helped to a great extent in defining and maintaining repositories for various industries, further facilitating projects like portfolio management, etc.

Vendor continuously brings updated versions to market with bug fixes from earlier versions and fulfilling user/customer expectations, so they are inline with continuous improvement.

Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration. But this is made stable and back to service with their 24-hour support help.

Have been using this product for three years.

Not many issues with stability, other than as noted above.

No issues. They offer ARIS installation for Cloud as well as server-client scenario, so no major issues seen so far.

Technical support is good and response time is good as well. They have priority request types set already, so in case of crisis with ARIS, or any major issue, we can reach 24-hour support by phone or drop them an email; they are always available to respond.

I am a BPM and Enterprise Architecture consultant and hence have been using different BPM and EA tools for my consulting practice. Until now have used Opentext Provision, EA, Sparx EA, MS Visio and IBM Blueworks. All of the tools used are good and have there own unique features and capabilities. ARIS BPA is widely used by my current organization for different projects, hence the switch.

The initial setup is straightforward for a user with ARIS BPA installation experience. There is not much that is complex, even for someone who is not experienced with ARIS and tries installation. But that person should be technically sound with installation practices.

The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products.

I was not given the option to choose this product, as it was already in use. But evaluation can be made on how globally and widely this product have been used by different industries over others like IBM BPM, Oracle Enterprise Manager, Appian BPM, Pega BPM, and the tools mentioned above.

This product is excellent for any consulting assignment as it offers products and views for different stakeholders to represent the information and data. Advice to others/new users is to get trained on basic usage of this product initially to get an idea of it's benefits and usability. Study and document the exact requirements/purpose and expectations you seek from this product. Software AG should have different options/offers available for its first time users.

I am using this solution for a school project. I am using it in my laboratory back in Uni for research.

Aris BPA has a lot of tools that are more professional than Bizagi.

I didn't like working with this solution. The design and functions are lacking and they are better in Bizagi. 

The interface could be improved.

The solution is difficult and not very exciting to learn. It was a bit complicated to understand. Aris BPA is very complex and very difficult to start learning and onboarding.

When you compare it with Bizagi, Bizagi is better. The interface is nicer, the onboarding process is easier, and they have a manual for you to start with. It is better because I could understand how to start with it.

I used it for a short time only. It was for a quick project that I had in college.

My experience is with Bizagi and Aris.

I have only been using Bizagi for two days. I don't have a lot of experience with it.

The only issues that I have with Bizagi are that it is resource-heavy, causing it to be slow and laggy, and there are too many visible features. It could be better organized and some of the features could be hidden which would make it better.

Aris BPA is difficult to set up and get started with.

I would rate Bizagi a nine out of ten and Aris BPA, a seven out of ten.

We primarily use this solution for process design, improvements, and publishing.

This solution has helped us in terms of discovering business processes. We analyze them and create to-be scenarios for implementation. We then design IT solutions aligned with business processes, and finally control the implemented solutions, closing the cycle.

The possibility to align Strategies, business, and IT with the architectures of support and SDLC, starting from the requirements management until the IT delivery.

Integration with third-party tools should be improved (e.g. based on APIs).

The primary use of the solution is to analyze the processes and design. 

The solution's basic features are easy to use, overall designed well, and it has good process mining analysis.

I believe the solutions BPM tools are not very good and need improvements. 

I have used the solution for approxately three years.

Most of our clients are small businesses using this solution.

The support is good, we have not had any problems.

The initial setup was easy.

The price of the solution is reasonable.

I have been evaluating this solution with EBM.

This solution is one of the market leaders.

I rate ARIS BPM a nine out of ten.

All macro processes and processes in the area of ​​continuous improvement were modeled in the company. These were done with the primary purpose of documentation and having a centralized place for processes.

ARIS is an important tool for my organization. This tool is the core of our processes and different business areas.

BPA, the modeling tool, is the main module used because of our need for documentation.

Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty.

Primary use case of the solution is for implementing the digital management system of a company, documenting processes, documents, IT system, roles, and organization, and, of course, their interconnections.

ARIS is really flexible in terms of what you can do to customize your methodology, so it supports various flavors of management system implementations. For example, some companies have a greater focus on Risk and Compliance management, SAP implementations and roll-outs, process improvement and reorganization, etc.

I can give a good example from one of my last projects, where I worked as an external consultant. At an oil and gas company, ARIS really made a big impact in offering an integrated solution where all of the employees could easily access the relevant information on critical safety processes, thus lowering the risk of accidents and potentially harmful events.

In other projects I’ve worked on, I’ve seen that it really helps people working on SAP template rollout projects, as all project members have more or less common information about which company-wide processes are part of the rollout, and what are the specifics in the local process variants.

The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports.

Also, there is a really powerful reporting API that allows you to create almost any kind of report you want out of your process and document repository.

The functionalities for search, query, and social collaboration are getting better with every new release of the tool.

The whole redesign of the content publishing platform, and move from Business Publisher to ARIS Connect portal was a great move.

There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow.

Also, while the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute).

ARIS has an internal fully customizable workflow system called APG, which is very good, but it’s targeted mostly at creating workflows related to ARIS content, and not general workflows to support other processes inside a company.

I give it an eight out of 10, but I’m really happy with the product in regards to the primary use case.