AshleyMorales - PeerSpot reviewer
Cloud computing at ITQS
Real User
Top 5Leaderboard
Good DLP and threat prevention and helpful centralized management
Pros and Cons
  • "It is fast and quite effective in terms of preventing any security incidents."
  • "Although it has good characteristics, it should improve the graphical interface and the latency that it sometimes presents."

What is our primary use case?

The company handles confidential information, such as clients' financial data, and it is important to keep that information secure to comply with certain regulations. 

One of the important challenges was to counteract the amount of phishing, ransomware attacks, and accidental leaks of information through email and collaboration applications.

We did not have a tool that would provide this security, so we chose to look for one and apply it to our environment.

How has it helped my organization?

The company handles a large amount of client information, some of which is confidential, including account numbers and sensitive information. This tool provides us with the features to meet the needs we have. 

One of these features is real-time threat prevention. It uses advanced analytics to detect and block malicious emails, phishing, and unwanted content before they reach inboxes. It also has DLP. This helps prevent the leak of information. In this way, we can reduce vulnerabilities.

What is most valuable?

The tool has many important features. Some of them are very valuable.

One of the most valuable is real-time prevention, which constantly analyzes and provides results. The leak control that comes with DLP is excellent. 

It provides us with a more centralized management where we can monitor everything that happens in our environment and in this way, can manage the security policies necessary for our organization in real time. 

It is fast and quite effective in terms of preventing any security incidents.

What needs improvement?

The product is a very effective tool. It provides a lot of security to ensure the confidentiality of the information.

Although it has good characteristics, it should improve the graphical interface and the latency that it sometimes presents.

They should also improve the quality of technical support since, in the last few years, they have lowered the quality of SLA response and do not provide concise solutions. 

They should also generate a knowledge base where the unified information or the most common errors are found so as not to depend so much on support.

Buyer's Guide
Check Point Harmony Email & Collaboration
May 2024
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,127 professionals have used our research since 2012.

For how long have I used the solution?

I have experience using the solution for four years.

What do I think about the stability of the solution?

The stability presents as efficient.

What do I think about the scalability of the solution?

The scalability is new; it is multi-cloud.

How are customer service and support?

The experience has not been very good since we have had problems with the SLA.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There was no previous solution in the organization.

How was the initial setup?

The initial implementation is complicated when you do not have experience with said tool.

What about the implementation team?

It was implemented with the seller and his engineer in charge, which was very fast and friendly.

What was our ROI?

The investment is somewhat high. However, it will provide security for all customer information.

What's my experience with pricing, setup cost, and licensing?

The tool is somewhat competitive with the others on the market. The installation has an average learning curve.

Which other solutions did I evaluate?

Several solutions were evaluated, such as Microsoft Defender for Office 365, Proofpoint Email Protection, and Cisco Secure Email.

What other advice do I have?

It is an excellent tool for information security. Before acquiring it, you must analyze whether it meets company needs.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
PRADIPJOSHI - PeerSpot reviewer
Owner at Shree Atharva Sales Corporation
Real User
Top 10
Reliable product with a straightforward setup process
Pros and Cons
  • "The product is reliable and sturdy."
  • "They must provide security to more email service providers."

What is most valuable?

The product is reliable and sturdy. It can be configured within five minutes and has minimal downtime. It provides an in-built API functionality. It supports chat and file sharing from solutions like OneDrive, SharePoint, Google Drive, and Dropbox. Additionally, it offers 100% protection for unified communication or collaboration to prevent hacking incidents like the Zoom hack.

What needs improvement?

They must provide security to Rediffmail and other email service providers. At present, it is limited to only two email services. They should also offer additional protection to Zoom, Cisco Webex, BlueJeans, and StarLeaf.

For how long have I used the solution?

We have been using Check Point Harmony Email & Collaboration for five to six days. However, we have been using Check Point for five to six years.

What do I think about the stability of the solution?

I rate the platform’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the platform’s scalability a ten out of ten. It is suitable for small, medium, and large companies. Mostly, it will be helpful for small enterprises that can’t afford firewall solutions like Wireshark.

How are customer service and support?

Check Point has a good support system in our country. They are 100% customer-centric and have many support partners as well.

How was the initial setup?

It is straightforward to set up. We can deploy within five minutes.

What about the implementation team?

Check Point is a very user-friendly product. The customers can deploy it easily with some technical knowledge; they can take help for installation and programming for a nominal cost from the product partners.

What's my experience with pricing, setup cost, and licensing?

I rate the platform’s pricing a seven and a half.

What other advice do I have?

I rate Check Point Harmony Email & Collaboration a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Check Point Harmony Email & Collaboration
May 2024
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,127 professionals have used our research since 2012.
Digital Coordinator at Modis
Real User
Top 5
Helpful URL protection, good quarantine capabilities, and a nice user dashboard
Pros and Cons
  • "Encryption of emails enhances safe communication that ransomware attacks cannot compromise."
  • "Some files are not scanned thoroughly due to occasional network failures."

What is our primary use case?

The advanced software blocks advanced email phishing that can affect information infrastructure. 

It keeps my colleagues safe when interacting with our partners through collaboration. 

Our communication networking system is secure from end to end to enhance information safety and prevent cyber attacks. 

Sending emails is fast and efficient within the organization's ecosystem. This product provides security alerts when there is a threat that can affect our communication channel. 

Check Point Harmony Email & Collaboration caters to full cloud email security and other applications in the cloud.

How has it helped my organization?

Encryption of emails enhances safe communication that ransomware attacks cannot compromise. 

A secure collaboration environment has enhanced faster growth due to productive sessions convened by teams. 

It blocks unsafe emails before landing inbox to avoid time wastage. Blocking malicious emails has enabled employees to focus on their roles fully without fear of being attacked. 

Consistent security across the company infrastructure has saved the company costs that could be accrued from an insecure work environment.

What is most valuable?

Securing major file-sharing services across the company has been productive since we deployed this platform. 

The security system has a stable data protection system that has prevented potential data loss. 

This product detects malicious behavior in advance and immediately quarantines files before they can spread viruses to the entire network. 

URL protection features give me the confidence to browse the internet without fear of visiting unsafe sites. 

The user dashboard updates systems automatically to meet the current enterprise demands.

What needs improvement?

The system has programmed categories of threats that are detected automatically. 

This can lead to virus leakage and spread malicious data across the enterprise. 

The cost of deployment and integration with other applications is high. 

Some files are not scanned thoroughly due to occasional network failures.

We have experienced the best services from the performance of this platform despite a few operational challenges that rarely occur. 

Monitoring the system operation for new teams is not easy due to complicated configuration techniques.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is highly stable in the provision of email security.

What do I think about the scalability of the solution?

This tool is good in overall performance.

How are customer service and support?

The support staff is kind with fast responses to our requests.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have no experience with a different solution.

How was the initial setup?

The setup was complex during integrations though the support staff provided productive guidance.

What about the implementation team?

Implementation took place through the vendor team.

What was our ROI?

There has been increased ROI (from 30% to 55%) since we deployed it.

What's my experience with pricing, setup cost, and licensing?

The licensing terms have favored our organization.

Which other solutions did I evaluate?

We selected this product after a recommendation from our colleagues.

What other advice do I have?

Email security is critical to any enterprise, and with this solution, everything is covered.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alejandro Flores. - PeerSpot reviewer
Director de Ingenieria at Smartelecom SA de CV
MSP
Top 5
Granular with good integration capabilities and helpful support
Pros and Cons
  • "I like the fact that having granular information about the potential threats is received in email."
  • "They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment)."

What is our primary use case?

We use the solution for SaaS protection for 10,000 Gsuite users. How collaborators process data with sensitive information and information leaks was a constant concern. The collaboration solution allows you to have visibility of the entire SaaS environment and create customized security profiles to give optimal treatment to the information. This solution allows you to have very granular visibility at all times; this is of utmost importance as it allows you to make immediate and precise decisions about the security environment.

How has it helped my organization?

This solution has allowed us to have visibility of the security environment for the business and has allowed us to have specific treatment by users, user groups, and departments of the information that is processed. This allows users to be certain that their information is protected. Certain security problems were detected. Without this solution at the SaaS level would have been impossible to detect so there has been an improvement in the treatment of the attack surface and the protection of valuable data.

What is most valuable?

There are several features that were considered valuable. For example, the fact that the installation and integration of the solution with SaaS tools were very fast and highly recognized by SaaS administrators. I like the fact that having granular information about the potential threats is received in email. Being able to protect information repositories was of great interest to decision-makers. It was also possible to implement an entire environment in record time. Having this information allowed us to better model the attacking surface.

What needs improvement?

They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment). 

Reports should be presented in such a way that they are readable by non-technical work groups who are involved in information protection and who may misread the information on the dashboard and make incorrect decisions.

For how long have I used the solution?

I've used the solution for four months.

What do I think about the stability of the solution?

The product is very stable; it is a cloud solution and we have not had any operational incidents.

What do I think about the scalability of the solution?

The solution is very scalable since you only have to add licenses.

How are customer service and support?

They offer good support; you have several support options depending on the SLA you need.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very straightforward and very fast; it took about 20 minutes.

What about the implementation team?

The setup involved a mix of personnel and Check Point SE are experts in the area of ​​security.

What's my experience with pricing, setup cost, and licensing?

The setup was very fast; the license scheme was very easy to understand.

Which other solutions did I evaluate?

We also evaluated the PAN solution and Fortinet.

What other advice do I have?

I consider it to be a cost-effective solution that focuses on security and is a highly recommended and easy-to-use option.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
CTO & Co-Founder at Cyber Strategic
Reseller
Top 5
Offers an API that adds significant value to the email session
Pros and Cons
  • "In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication."
  • "It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products."

What is our primary use case?

Basically, it protects email services like Office 365 or G-Suite as well as business communication like Slack and Teams, and offers advanced protection against phishing and attachments even before they reach the mailbox. It also includes a DLP (Data Loss Prevention) feature that can be configured to prevent sensitive information from leaving the organization via email. Additionally, it provides advanced security measures to protect against account takeover. 

The email protection piece utilizes an API rather than an agent, which is more basic. This API-based approach allows for greater flexibility and integration with other systems. You can also configure it to send suspicious items to a sandbox environment for further analysis if you're not comfortable relying solely on the automated solution.

What is most valuable?

The API is super valuable because it's not really embedded in the email session. It's more like it comes in, and before it hits your mailbox, Check Point inspects it.

Many products require running it through a specific Web Gateway or some kind of intermediate box like Barracuda, or an agent installed on Outlook among many ways. Check Point is more advanced, so it's up there with the best. In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication. It also covers collaboration tools like OneDrive, Dropbox, and Box. That's the collaboration part.

What needs improvement?

It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.

For how long have I used the solution?


What do I think about the stability of the solution?

The stability is excellent. Check Point is a company that has acquired matured technology from other companies and integrated it pretty well. I've seen integrations from other companies that were lacking, but Check Point has done a great job. 

Check Point has also developed its own solutions based on its security knowledge and experience. Being an Israeli company, they have access to some of the best resources in the field. 

What do I think about the scalability of the solution?

Scalability is a significant component of Check Point, as it is built for companies of any size.

How are customer service and support?

The customer service and support team is great. I never had a problem with them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used to work as an IT manager in a biotech company that utilized Check Point, which is why I've always liked their product. It's designed for complex environments and connecting multiple branches. It can be challenging for many companies, but it's intended to handle such complexities. Overall, Check Point Harmony Email & Collaboration is a great product.

How was the initial setup?

The initial setup is very straightforward. It's actually quite easy to set up and configure because the system handles everything. You don't have to install anything separately. You install the agent for the whole solution, and you can choose to enable or disable the email component. Then you simply configure a few settings, and you're done. The real action happens in how it handles incoming emails.

What's my experience with pricing, setup cost, and licensing?

The security solutions of which Email and Collaboration are a part is competitive because Check Point competes on both technology and price.

Check Point often competes with companies like Microsoft, Sophos, and CrowdStrike. Check Point offers competitive prices. Some companies may advertise lower prices, but they exclude essential components like email security or browser security, which you need to pay extra for and in the end they cost the same or even more. 

So the pricing is highly competitive. It's comparable to other companies of the same caliber, such as Microsoft and CrowdStrike. However, with all of them, if you opt for managed services, the pricing can vary, becoming more of a black box. It's usually not publicly published and is often negotiated based on specific needs. Similar to storage pricing, you need to be aware of the details and negotiate. But overall, the pricing is excellent and on par with other leading solutions. 

When comparing Check Point with lesser-known products like Kaspersky and others, it's important to consider the target market. If you're dealing with multinational corporations, or hospital systems, their requirements differ, from smaller companies, and they may be considering solutions from SentinelOne, CrowdStrike, Sophos, or Cylance, however, you have to make sure the product offers all the specific components like email or browser security that Check Point provides. Check Point is known for its comprehensive range of solutions, including firewalls, which can be deployed to endpoints.

What other advice do I have?

I would give it a nine out of ten. It's a great product overall. I hesitate to give any company a perfect ten because there's always a chance of unexpected issues arising in the future. But so far, I haven't encountered any problems with Check Point. It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mantu Shaw - PeerSpot reviewer
Project Manager at Incedo Inc.
MSP
Top 20
Good API-based integration, can block sophisticated social engineering attacks and has good stability
Pros and Cons
  • "We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
  • "A phishing simulator would be helpful as a user training module."

What is our primary use case?

Our primary use case is for Office 365 email security along with other Office 365 products like SharePoint, Teams, and OneDrive. As people are working from home over the last year and phishing attacks are increasing day by day, it is important to implement an email security solution into an environment. Microsoft itself provides security, but that is not sufficient and we have still received a number of malicious emails.

We are looking for a solution that supports API-based integration so that there is no need to re-route email traffic via some third-party solutions. 

Protection is also required as people share files, store documents, etc.

How has it helped my organization?

After the implementation of the solution, email phishing is stopped and gives complete visibility.

No manual intervention is required once the policy is defined.

Now, all office documents are protected and we have also started to take backups of our user data into a cloud which will improve the dependency of other backup solutions.

API-based integration does not increase the email latency and it's an important aspect.

The single solution provides protection of other cloud applications such as G-suite, Slack, G-Drive, etc.

It reduces the TCO of email security.

What is most valuable?

API-based integration is the most valuable aspect as it will not degrade the email delivery features.

UBA is one of the features which monitors the user behavior and takes actions accordingly.

The product blocks malicious attachments before reaching out to user mailboxes while not impacting business productivity.

We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP).

We can block sophisticated social engineering attacks such as impersonation, zero-day phishing, and Business Email Compromise (BEC) using AI-trained engines.

What needs improvement?

It is one of the best solutions for cloud-based email security. Almost all features are available, which is required by most organizations. Still, some other features could be added to create more advantages, such as integration with on-premises exchange integration with other SaaS clouds. 

Integration with other threat clouds and AI engines would be helpful.

A phishing simulator would be helpful as a user training module.

Publishing future roadmaps would help us understand what to expect. 

The product should offer integration with other SIEM tools.

Improvement is a key element of any product and Check Point is doing improvements very effectively - therefore there are no major concerns. 

For how long have I used the solution?

We have been using the solution for 8+ months.

What do I think about the stability of the solution?

It's a stable solution and does not impact performance. 

What do I think about the scalability of the solution?

It's a highly scalable and simple product.

How are customer service and support?

Customer support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Check Point is much simpler than other options and offers support with other cloud products - a key advantage.

How was the initial setup?

It's a straightforward setup and the product is easy to implement.

What about the implementation team?

The initial setup was done by OEM and the rest I handled myself.

What was our ROI?

Email security gives good ROI in terms of tools and the support of other cloud features. 

What's my experience with pricing, setup cost, and licensing?

The product has a simple and easy to set up. The initial setup is critical - so plan it accordingly. Email is one of the key components of any organization, so implement it with proper planning.

Which other solutions did I evaluate?

We tested several solutions, including Cisco IronPort and Darktrace.

What other advice do I have?

It is a good solution and easy to implement in any organization.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ruan Kotze - PeerSpot reviewer
Head: Cloud Platform Security at BCX Namibia
Reseller
Top 5
Along with great technical support, the solution also offers phishing protection
Pros and Cons
  • "The most valuable feature of the solution is the phishing protection it offers."
  • "The solution fails to support hybrid deployments."

What is our primary use case?

My company uses Check Point Harmony Email & Collaboration to provide security for Office 365 email and collaboration apps like Teams, SharePoint, OneDrive, and other related tools.

What is most valuable?

The most valuable feature of the solution is the phishing protection it offers.

What needs improvement?

The solution fails to support hybrid deployments.

Currently, the solution supports cloud email only. It would be great if they could also support hybrid deployments.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for three years. My company has a partnership with Check Point.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten since there were a few minor issues that were quickly resolved while the uptime of the product has not been 100 percent.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

I would say that probably around 50 percent of our customer base uses the solution.

How are customer service and support?

The solution's technical support is very good. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the product's initial setup a nine out of ten since the setup phase is seamless 99 percent of the time. If the end user customized the Office 365 tenant a lot, then a manual setup might be required.

The solution is deployed on the public cloud while supporting cloud services from Google and Microsoft.

The deployment process of the solution takes about five minutes. It would probably take ten minutes if we consider from start to finish of the deployment process.

For deployment, there is a need to create an account in Check Point Infinity Portal, after which you can activate Harmony Email & Collaboration module and then provide the credentials to your Office 365 tenant, following which the integration process starts.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive.

It is a reasonably priced product offering good value for money.

What other advice do I have?

I would say that since Check Point Harmony Email & Collaboration provides a two-week evaluation option, it's very easy to integrate into your environment in a read-only mode so that it doesn't interfere with your email. It just scans and then provides you a report afterward of the threats your solution has missed and what Check Point would have caught.

Check Point Harmony Email & Collaboration is a fantastic solution.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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PeerSpot user
Anuj Kumar@09 - PeerSpot reviewer
Senior Manager at IRMA Anand
User
Top 5
Good support, impressive performance, and helps prevent data loss
Pros and Cons
  • "It helped us to bring security compliance and ensure system robustness throughout."
  • "The business team should be further expanded, and more peer feedback should be made available publicly to have better and complete visibility of the application globally."

What is our primary use case?

Check Point Harmony Email and Collaboration is a one-stop solution for providing the best enterprise security and protecting systems and mail servers from malware and threat attacks. 

Also, It helps in URL protection and DLP quite efficiently without any issues. 

It provides real-time protection to users and their devices from any incoming potential threats and malware sources. 

It helps in bringing security compliance to the system end to end. 

It permanently blocks phishing websites and any ransomware attacks. 

We find that it protects all confidential information from any sort of data leak and ensures data robustness and keeps everything intact in the system.

How has it helped my organization?

It helped us to bring security compliance and ensure system robustness throughout. 

It suspends and proactively blocks the malicious ransomware and threats before reaching the inbox. 

The product prevents data loss or data theft and ensures that the system is secured end to end without any trouble. 

Its API integration with other portals and applications goes smoothly without any hiccups. 

They provide bulletproof security to systems and email servers and ensure round-the-clock security for cloud email servers and other collaborating applications. 

It's an all-in-one security solution for businesses in this current era.

What is most valuable?

All the features offer great utility, and their performance is quite impressive. 

They have more secure applications than cloud-native security and have a higher security compliance rate. Also, the prevention of systems and servers from phishing attacks and system threats is proactively traceable and immediately diffused with a catchment rate of almost 99.99%, which is great in today's era of cyber threats and attacks. 

Their sound features of security for account protection and data leak protection works great for us, and we never face any compatibility or lag issue while working on the software. 

What needs improvement?

I would love to have their ticket resolution process as fast as possible. Fast and accurate ticket resolution can be a game changer for any industry, and the performance and confidence of clients go hand in hand with improved performance efficacy. This will definitely attract more loyal clients, and it helps with retention for longer periods.

The business team should be further expanded, and more peer feedback should be made available publicly to have better and complete visibility of the application globally.

For how long have I used the solution?

I've been using the solution for precisely two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The product is scalable and gives users a great opportunity to replicate as well.

How are customer service and support?

Customer service and support are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the first time we are using a solution of this kind formally.

How was the initial setup?

The setup was straightforward and easy.

What about the implementation team?

We implemented the product through our in-house team.

What was our ROI?

The ROI is always better than other alternatives.

What's my experience with pricing, setup cost, and licensing?

Check Point solutions are cost-effective and can be used effortlessly without any hassle. The renewal process for agreement is quite easy and can be done online easily. Licensing is smooth and price affordability is just great and can be recommended to all small and marginal start-up organizations for trial.

Which other solutions did I evaluate?

A lot of security solutions were evaluated. We evaluated Cyber Protect Cloud, Duo Security, Splunk, etc.

What other advice do I have?

This is a must-have solution for all enterprises. People should try it now.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.