We compared Check Point Harmony Email and Collaboration and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The deployment capability is a great feature."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Check Point's technical support is very good."
"We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual."
"The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user."
"The program has a nice interface and it is easy to use."
"The automated rule cleanups and automated policy installs have improved my customers' organizations."
"The product is a fairly complete and centralized solution accessible through the Infinity Portal."
"The product is reliable and sturdy."
"It is fast and quite effective in terms of preventing any security incidents."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The most valuable features of the solution are spam protection and email continuity."
"The interface is really good."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The email and the signature based protection is the most valuable feature."
"It does a good job of ensuring users are not compromised via email."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The UI needs to be more user-friendly."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"It's not fully integrated with Google Workspace, and the statistics don't update in real-time."
"It would be good to have the option to export the respective record data from dashboards or logs to .csv or other files."
"Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult."
"They could continue to offer more stringent security policy measures for threat point management."
"I would love it if they would do some work on the Postgres definition on the back-end."
"There is always room for improvement and growth."
"They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response."
"The NAVEX metrics that I have been using on the CloudGuard dashboard cannot be exported. If they were to add report exporting capabilities on each of metric objects on the dashboard, that would be awesome."
"The product must provide better customization features."
"Sometimes malicious email gets past the email gateway."
"The patch management could improve in Trend Micro Email Security."
"It is a bit expensive than the market price."
"They need to adjust the spam filtering and make it stronger."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Trend Micro Email Security is rated 7.8. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Barracuda Email Protection, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro InterScan Messaging Security. See our Check Point Harmony Email & Collaboration vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.