We compared Barracuda Email Security Gateway and Check Point Harmony Email and Collaboration across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Check Point Harmony Email is considered relatively easy to implement.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times.
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"Barracuda Email Security Gateway is very simple to use."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"For Threat Prevention, I was impressed with this feature and the solution's effectiveness. It has been very good."
"Check Point adds value with east-west protection in the data center."
"This DLP is very useful, as it gives our users additional protection."
"We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
"The product offers good and easy integration capabilities with other products."
"It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document."
"The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution."
"The automated rule cleanups and automated policy installs have improved my customers' organizations."
"False positives have given us issues."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"Barracuda should have a sandbox feature in the appliances."
"The reporting can be improved."
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"The product's pricing needs improvement."
"Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix."
"At this time, the two-factor authentication does not work for Active Directory."
"Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs."
"It's not fully integrated with Google Workspace, and the statistics don't update in real-time."
"They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment)."
"Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues."
"They could continue to offer more stringent security policy measures for threat point management."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 47 reviews. Barracuda Email Security Gateway is rated 8.0, while Check Point Harmony Email & Collaboration is rated 8.8. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Mimecast Email Security, whereas Check Point Harmony Email & Collaboration is most compared with Microsoft Defender for Office 365, Avanan, Microsoft Defender for Cloud, Mimecast Email Security and Microsoft Exchange Online Protection (EOP). See our Barracuda Email Security Gateway vs. Check Point Harmony Email & Collaboration report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.