Proofpoint Email Protection solution is praised for its robust threat detection capabilities, customizable email filtering options, and user-friendly interface. However, users have raised concerns about the software's limited customization options. On the other hand, Abnormal Security is commended for its comprehensive email security capabilities, advanced threat detection technology. Some users have expressed needing better integration with email platforms, and improved reporting features.
The summary above is based on 72 interviews we conducted recently with Proofpoint Email Protection and Abnormal Security users. To access the review's full transcripts, download our report.
"I have never encountered any stability issues with Abnormal."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"The most valuable feature is the option to edit the inbound security."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The anti-spam features are excellent on the email firewalls."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"I would like to have the ability to customize the auto-remediation feature."
"The biggest pain point for us is the lack of support for on-premise email systems."
"One feature I'd love to see is outbound scanning."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The pricing for academic institutions and student mailboxes is challenging."
"The high cost of the product is an area of concern where improvements are required."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"The solution could be improved with the addition of PLP and email encryption features."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"We find the cost to be prohibitive."
"The product's deployment is complex and requires technical knowledge."
"I would want better spear phishing protection in the essentials package."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
Abnormal Security is ranked 4th in Secure Email Gateway (SEG) with 8 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Abnormal Security is rated 9.6, while Proofpoint Email Protection is rated 8.4. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Microsoft Defender for Office 365, Cloudflare Area 1 Email Security and Check Point Anti-Spam and Email Security Software Blade, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Trend Micro Email Security. See our Abnormal Security vs. Proofpoint Email Protection report.
See our list of best Secure Email Gateway (SEG) vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.