We compared Proofpoint Email Protection and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Proofpoint Email Protection could make its interface clearer and simplify admin management. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"There is no downtime."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"It was easy to set up."
"The solution scales quite well."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"The email and the signature based protection is the most valuable feature."
"The technical support is good."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"It does a good job of ensuring users are not compromised via email."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The integration capability of the solution is good."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"It is mostly stable."
"The email DLP portion could be a bit easier."
"Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier."
"Proofpoint has a lot of false alarms."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"Proofpoint Email Protection could improve by reducing the price."
"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"It is a bit expensive than the market price."
"Sometimes malicious email gets past the email gateway."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"The product must provide better customization features."
"The solution's configuration policy should be easier."
"The tool's dashboard is old."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. Proofpoint Email Protection is rated 8.4, while Trend Micro Email Security is rated 7.8. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Darktrace, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro ScanMail. See our Proofpoint Email Protection vs. Trend Micro Email Security report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
