We performed a comparison between ACI Worldwide Global Payments Hub and IBM BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"The process creation."
"With the Process Center, I can go to one place and view what all the environments are doing."
"The solution has helped us automate business processes."
"The solution is stable."
"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"Responsive Portal + Process Federation Server. This set of solutions offers a unified worklist to our customers."
"Its most valuable features are usability and integration with other IBM products."
"The functionality to design UI to be responsive and can run on multiple devices."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"Better integration with other products in the automation suite."
"We would like better performance and more visibility on each step of the tool."
"They don't have a mechanism to achieve processes, data sources, and data."
"I would like to see the solution be able to interact with other customer software solutions."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"Integration with web services, especially in the standard version of the product."
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ACI Worldwide Global Payments Hub is ranked 26th in Process Automation with 1 review while IBM BPM is ranked 5th in Process Automation with 105 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while IBM BPM is rated 7.8. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ACI Worldwide Global Payments Hub is most compared with , whereas IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow.
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