We performed a comparison between IBM BPM and IBM Business Automation Workflow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"It makes the company business processes work more efficiently."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"Our customers use the solution as a workflow platform to manage their processes."
"The functionality to design UI to be responsive and can run on multiple devices."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"The most valuable feature for the organization is the Document Store."
"It's a flexible solution."
"The solution reduces the time to the resolution which is essential for businesses."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The business process modeling is the most valuable feature."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"The analysis reports could be much better."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"The tool's workflow function is very strong."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The initial setup is actually a really complicated process."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"The development UI is sometimes a little slow."
"IBM Business Automation Workflow could improve the integration."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"In terms of improvement, it could be less complex."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
More IBM Business Automation Workflow Pricing and Cost Advice →
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews. IBM BPM is rated 7.8, while IBM Business Automation Workflow is rated 7.6. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". IBM BPM is most compared with Camunda, Appian, Pega BPM, Apache Airflow and AWS Step Functions, whereas IBM Business Automation Workflow is most compared with Camunda, Apache Airflow, AWS Step Functions, IBM Case Foundation and Aurea CX Process. See our IBM BPM vs. IBM Business Automation Workflow report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
