We compared Acronis Cyber Protect and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."
"There is advanced management where we can do passing, software inventory, and hardware inventory."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"The most valuable feature is the extra protection, especially for the backup."
"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."
"I have everything I need in the backup or in the partition. "
"The most valuable feature is its ability to back up and recover our production environment from ransomware."
"The solution has all the features I need and user friendly."
"Management is so simple that anyone can check the backups and do restores when necessary."
"Drives the back-end through a powerful, well-documented API."
"Product support team is excellent, with issues typically being resolved on the same day."
"The solution's technical support team is very responsive and proactive."
"The product's most valuable feature is the immutability of a backup."
"Instant recovery is a good feature."
"Features we have requested are typically added to the next product release."
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"We would always support better pricing."
"The initial setup was complex. We had to deploy it through an external consultant team."
"It could have a better ability to manage backups over a longer period."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"No technical support and minimal documentation."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"The pricing could be improved."
"Could be improved from an analytics point of view."
"The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them."
"Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP."
"The dashboard and user interface could be improved to make them more user-friendly."
"The functionality is missing, but they are very receptive to our thoughts and ideas."
"The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution."
"In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing."
"Looking at how the data is broken down, we can see the total story, but sometimes it's difficult to see how big a particular snapshot is. Across 90 days of snapshots, which one is a particularly large one? Looking at the data holistically could be a lot easier."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Rubrik is ranked 4th in Backup and Recovery with 82 reviews. Acronis Cyber Protect is rated 8.2, while Rubrik is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Dell PowerProtect DD (Data Domain), whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Veeam Backup for Microsoft 365. See our Acronis Cyber Protect vs. Rubrik report.
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