We performed a comparison between Adobe ColdFusion and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Apart from providing a mature, reliable, consistent platform, Adobe also offers outstanding customer service and product support."
"The ability to write SQL queries was very helpful as we did not need to bother our DBAs in writing stored procedures for simple tasks."
"My client has been able to improve productivity with the use of the tool. The solution has them develop several tools that addressed their specific needs. They have become more efficient and safe with the use of the product."
"We save enormous amounts of time in development using this tool."
"This tool was very easy learn, yet powerful enough to manage many sites on a single instance."
"No need to import libraries from outside the environment."
"I would like to say that its best feature is its different kinds of connectors. We have lots of in-built connectors."
"I find it to be the easiest server-side technology for website development. It easily integrates with virtually everything– from web APIs to NoSQL databases to RSS and XML services."
"I really like what they've done with their common service data model because now I can make a connection between the business process and technology."
"The flow designer for application development is the most valuable. The newest version of flow designer allows us to develop applications quite fast. We can have custom and mobile applications. It has an interface for mobiles, and it also has a good reputation."
"The most valuable feature is the flexibility of development for customization."
"HR Case Management and Customer Service Management are two of the key areas which clients are using."
"ServiceNow has been implemented to streamline team workflows across different departments in our company. Users, including traveling leaders, were able to approve requests and authorize additional rights through the mobile platform."
"ServiceNow is an industry leader in multiple areas and provides an excellent ROI."
"The flow designer feature of ServiceNow has had the biggest impact on our productivity because it has helped me reduce manual efforts by creating automation and robotics."
"The most recent addition of SAM Premium is a game changer for many organizations."
"Installation of the server software was formidable due the number of configurable options."
"There is not much third party authenticators in this solution"
"Previously when I was trying to create some data, it was very difficult to get real-time data from Workfront."
"ColdFusion’s third-party authentication is currently limited to just a couple of companies, like Google and Facebook, and a few third-party SAML authenticators. From my personal perspective, adding LinkedIn and Microsoft would greatly benefit me."
"Need to be able to Be able to inject Python, Java, Groovy, or PHP code into a CFML page."
"The solution needs to improve its adaption capability with a third-party company. I want to see more communities or open knowledge resources with the tool."
"Its setup is tough. It takes a lot of knowledge and a lot of experience."
"There's always a room for improvement in terms of the ServiceNow UI. For customers, the UI is something that is a continuous improvement."
"Some enhancements to the self-service platform would be helpful. That part is still a little barebone... Also, the mobile app is not bad, but it's limited."
"I would like to see more functionality in terms of custom workflows, not impacting the overall platform health."
"The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team requirements, and the best licensing model based on whether companies prefer ownership or consumption-based models."
"I have a problem with the way the solution's price is calculated."
"Their cloud management is also not that great compared to other products."
"They could improve license management, particularly when integrating different applications or toolsets."
Adobe ColdFusion is ranked 21st in Rapid Application Development Software with 6 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. Adobe ColdFusion is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of Adobe ColdFusion writes "An easy-to-setup tool that can be used to automate repetitive tasks". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Adobe ColdFusion is most compared with Microsoft Power Apps, Oracle Application Express (APEX), GitHub CoPilot and Microsoft Azure App Service, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our Adobe ColdFusion vs. ServiceNow report.
See our list of best Rapid Application Development Software vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
