We performed a comparison between Alibaba Cloud and DigitalOcean based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"It is a scalable product. So, scaling up or scaling down is possible."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"It's easy to use, cheaper than other solutions, and more secure."
"It is easy to set up."
"ECS is the most valuable feature of the solution."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"It's been a good choice for us for some services. We generally have several deployments. For instance, for some static Angular applications, it was a clear choice to run them on Cloudflare, which performs very well in this context. All the assets go on DigitalOcean."
"I like Kubernetes integration."
"The customer support team are very responsive."
"The most valuable feature is the ease with which you can create a phishing server and use it."
"The most outstanding aspect of DigitalOcean is its user interface and ease of use. Compared to more complex solutions, such as AWS, DigitalOcean's platform is highly intuitive and user-friendly."
"The user interface is nice, and it is very easy to use. Anyone can use it."
"The solution is very stable."
"The solution is easy to set up."
"Alibaba Cloud's initial setup is somewhat complex."
"It is not robust."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The flexibility of the solution could be improved."
"Alibaba Cloud needs to increase availability in Thailand."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The solution needs to improve its graphical user interface."
"The solution could improve by having integration with GitHub."
"The issue with DigitalOcean is primarily the latency. So, when you have a mixed system with some components staying here, and then we encounter network latency, it's not optimal. Our"
"Other solutions are proving the monitoring feature, like AWS having GuardDuty and SAP having services for logs and monitoring. DigitalOcean doesn’t have any other benefits."
"The technical support for this solution could be improved."
"I think something needs to be done in terms of technical support."
"I would like to see an automation feature added to send emails out using the open-source solution."
"We found the solution to be a bit expensive."
"I would like to see improvements to the logging and user interface. The verification process could be more streamlined."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while DigitalOcean is ranked 12th in Infrastructure as a Service Clouds (IaaS) with 9 reviews. Alibaba Cloud is rated 7.2, while DigitalOcean is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of DigitalOcean writes "Testing new systems is affordable. Backup/snapshots does not always restore properly". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Oracle Cloud Infrastructure (OCI) and Linode, whereas DigitalOcean is most compared with Amazon AWS, Google Firebase, Microsoft Azure, Oracle Cloud Infrastructure (OCI) and SAP S4HANA on AWS. See our Alibaba Cloud vs. DigitalOcean report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
