We performed a comparison between Alibaba Cloud and Linode based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the solution to run VMs."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"I rate Alibaba Cloud's scalability an eight out of ten."
"It is a scalable product. So, scaling up or scaling down is possible."
"It is easy to set up."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The number one thing we like about Linode isn't necessarily a service, it's their support. We've found their support to be absolutely fantastic. They've been so outstanding with their support. Every single time we call them and we ask for advice or help, they go above and beyond and it's really made us appreciate what they do."
"The fact that you can get a person on the phone has just been fantastic."
"It is also important that Linode offers worldwide coverage via multiple data centers. The ability to deploy on multiple servers, worldwide, allows us to have distributed services and failover and redundancy."
"The simplicity by which you can handle your inventory is one of the things I like the most."
"Generally speaking, I have not found any faults using Linode. For what we wanted, they provided a complete solution."
"The cloud management panel is nice."
"The most valuable features are the simple scalability and ease of starting a new virtual machine."
"When it comes to the Linode Kubernetes Engine and the amount of automation it provides, it's awesome, it's a game-changer. If a process randomly dies, it could take me a while to notice that it has died, if I haven't set up monitoring. With Kubernetes, it will just restart itself using Heartbeats."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"Alibaba Cloud needs to increase availability in Thailand."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The user experience must be improved."
"Alibaba Cloud's initial setup is somewhat complex."
"The flexibility of the solution could be improved."
"It would be helpful if they offered a service where they handle the Linux security."
"They recently changed the web interface and although the older one did not look as good, the new one is less responsive."
"There is room for improvement regarding customer support."
"It's not really an issue with Linode itself but upgrading Linux major versions can be challenging. It would be be fantastic if Linode developed a way to ease transitioning to a major new Linux upgrade."
"Before they changed the dashboard, I found some of the more granular options easier to find."
"There is no notification from the company regarding upgrades."
"The product must improve its security."
"Because they are a smaller company, they do not have, for example, all of the ways for authentication that Amazon or Azure has."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 16 reviews while Linode is ranked 6th in Infrastructure as a Service Clouds (IaaS) with 27 reviews. Alibaba Cloud is rated 7.4, while Linode is rated 8.8. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Linode writes "Straightforward to set up, helpful support, and the Object Storage is useful for system backups". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Oracle Cloud Infrastructure (OCI) and SAP S4HANA on AWS, whereas Linode is most compared with Amazon AWS, Google Cloud, Microsoft Azure, Cloudflare and HashiCorp Nomad. See our Alibaba Cloud vs. Linode report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
