We compared Amazon CloudWatch and ScienceLogic based on our users' reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps, and event management capabilities, as well as its AI and machine learning features.
Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"Our team finds it overall quite useful."
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"The solution effectively monitors golden signals like CPU, page requests, and queues."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"We use Amazon CloudWatch for logging."
"Scheduling is a valuable feature."
"The solution gives us very good real-time data."
"It's a very simple logging system."
"Power packs."
"The best feature is the highly flexible graphs."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The tool is quite easy to deploy, and it offers very good support."
"The most valuable features of ScienceLogic are AI and machine learning."
"When it comes to features, the power pack is the most valuable."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The technical support must be improved."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."
"There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"There's a learning curve with Amazon CloudWatch since we have to learn to write the queries to extract the keys and logs."
"CloudWatch doesn’t monitor disk throughput by default."
"It was challenging onboarding users."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"From a performance perspective, it needs to improve a lot."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The product is not user-friendly."
"ScienceLogic could improve the implementation, it could be made easier."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while ScienceLogic is ranked 12th in Cloud Monitoring Software with 42 reviews. Amazon CloudWatch is rated 8.0, while ScienceLogic is rated 8.6. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and SolarWinds NPM, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our Amazon CloudWatch vs. ScienceLogic report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
