We performed a comparison between Apache Guacamole and BeyondTrust Privileged Remote Access based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."I'm using Apache Guacamole as a gateway."
"One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"It's a stable product. Based on the demos and interaction with it, it was stable."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet."
"The privileged remote access platform is able to track and record everything that happens within a session."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"The solution's USB redirection could be improved."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"The price is pretty expensive."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"Changing your password should be simplified, and there should not be a charge for it."
"When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer."
"Its access process for third-party vendors needs to be simplified."
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Apache Guacamole is ranked 20th in Remote Access with 1 review while BeyondTrust Privileged Remote Access is ranked 6th in Remote Access with 21 reviews. Apache Guacamole is rated 8.0, while BeyondTrust Privileged Remote Access is rated 8.6. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and F5 BIG-IP Access Policy Manager (APM), whereas BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Remote Support and One Identity Safeguard.
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