We performed a comparison between AppDynamics Database Monitoring and ServiceNow Cloud Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security."
"AppDynamics Database Monitoring's dashboarding is its best feature."
"To be honest, it's a fantastic product."
"The solution is very, very stable. We haven't faced any bugs or glitches on the system."
"The product is stable and the technical support is good."
"Data monitoring is the most valuable feature."
"The good thing with AppDynamics Databases is that it will give you a pretty good overview of the data, all the database-like tables, long-running queries, jobs running on the databases, and the queries that are taking more time. So, it's at a deeper level with all the database functionalities, and you will get that information. So, it's a pretty good tool in that sense."
"The dashboards are very well-defined."
"The UI is very intuitive."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
"The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it."
"AppDynamics Database Monitoring would be improved with more support for microservices architecture."
"I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through."
"The solution could improve the server size for AppDynamics to include middleware products, which is doesn't yet cover. If they add middleware for sophisticated sites, AppDynamics would be the global choice."
"The solution must improve security and setup."
"The solution needs to support IBM products."
"The application monitoring needs improvement. It needs to be easier for someone who isn't a proficient developer."
"Based on the user experience feedback that we have had, I think that the most important thing to improve is the availability of the SaaS, the cloud environment."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
"The dashboard and graphics must be improved."
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AppDynamics Database Monitoring is ranked 19th in Application Performance Monitoring (APM) and Observability with 30 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. AppDynamics Database Monitoring is rated 7.8, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of AppDynamics Database Monitoring writes "Good application performance features along with a very simple and tool navigation". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". AppDynamics Database Monitoring is most compared with Dynatrace, AppDynamics and AWS X-Ray, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability. See our AppDynamics Database Monitoring vs. ServiceNow Cloud Observability report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
