We performed a comparison between AppDynamics and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is used to test customer behavior on a website."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
"Capacity planning is, in my opinion, the most useful."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"Infrastructure monitoring is the most valuable feature."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The resolution time takes longer than expected."
"The dashboard can be better. Also, the automated reports could be improved."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"There are many KPIs that are not available in AppDynamics."
"I would like to see more of a unified platform. They're very, very new on the server side, machine agents. I want them to be more mature in this area."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"The graphs and dashboard in the solution are areas that need improvement."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. AppDynamics is rated 8.2, while OpenText SiteScope is rated 7.6. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, Prometheus, BMC TrueSight Operations Management and Splunk Enterprise Security. See our AppDynamics vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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