We performed a comparison between OpenText SiteScope and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"For the system environment, SiteScope can be useful."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Has a simple setup. It can be up and running within hours."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The most valuable feature is the monitoring of Windows and Linux servers."
"It's easy to use."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The most valuable feature of SCOM is real-time alerts."
"The product’s auto-remediation feature helps with automation."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"The graphs and dashboard in the solution are areas that need improvement."
"They should provide more templates for new vendor devices."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The solution’s initial setup is difficult."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The price could be improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The solution should be more user-friendly and offer a better user interface."
"The GI is difficult to work with and the reporting servers are also difficult."
"The interface is a little bit cumbersome and certain actions could be simplified."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. OpenText SiteScope is rated 7.6, while SCOM is rated 7.8. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText SiteScope is most compared with Dynatrace, AppDynamics, Prometheus, Splunk Enterprise Security and New Relic, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog and Nagios XI.
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