We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Infrastructure monitoring is the most valuable feature."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The stability of the Micro Focus Voltage SiteScope is good."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"Has a simple setup. It can be up and running within hours."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"For the system environment, SiteScope can be useful."
"The scalability of Prometheus is very good."
"Stability-wise, I rate the solution a ten out of ten."
"The product’s scalability is valuable."
"The product is easy to maintain."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"It is an efficient solution."
"I like its lightweight configuration functions."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"They should provide more templates for new vendor devices."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"More out of the box Cloud integration and capabilities."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"It should improve its integrations with various tools, especially service management tools."
"The DSL could be improved."
"The product must improve its documentation."
"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"The simplicity of the query language could be improved. The current query language is not easy to work with."
"The UI and GUI are areas of concern in the product."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Splunk Enterprise Security and New Relic, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and AWS X-Ray. See our OpenText SiteScope vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
