We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"The initial setup was seamless. We didn't run into any hardships at all."
"The initial setup is easy."
"Good workflow engines that bridge the gaps of processes."
"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"This is the most complete solution of its kind."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"Our customers use the solution as a workflow platform to manage their processes."
"It provides value and simplifies processes."
"IBM BPM is stable."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"Good user interface and good add option."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"Appian could be improved by making it a strict, no-code platform with free-built process packs."
"If that had more DevOps capabilities, it would be an excellent product."
"The product’s pricing could be improved from the developers' perspective."
"The documentation needs to be improved."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"Importing and exporting between multiple environments is more difficult with other tools."
"Could increase vulnerability and security patches to make it more robust."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"Integration with web services, especially in the standard version of the product."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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