We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has a very good mobile app."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"The initial setup is easy."
"The agile manner that we require to create our workflows. This is probably the most critical part of our solution and the time it takes to start processing the solution."
"The tech support is quite good."
"It has very flexible adaptation and the ability to save and automate processes."
"It has created executable requirements and speeds up the SDLC process greatly."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"Our customers use the solution as a workflow platform to manage their processes."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"Automation is the most valuable feature of IBM BPM."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"Everything is coupled together and comes as one solution."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"The designer feature, compared to other solutions is easy to use."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved."
"It is also not easy to learn. Training tutorials could be improved."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"Appian could improve their customer-facing initiatives."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"The ability of the interface to load automatic data is not great."
"The business would like to use the product with a lot less IT and equipment involvement."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"Performance on large scale requirements could also be improved."
"I would like to see a lot more case studies."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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