We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The process models provide self-documenting systems."
"The initial setup is easy."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"The technical support is excellent."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"They have some quick-win programs that are designed to come in, they'll bring a developer in and they'll work with your developer to get you started. That's what we did and that worked really great. We got an understanding of the product, we got an understanding of how to deploy the product. And when we were done with that engagement, we were off and running."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"Automation is the most valuable feature of IBM BPM."
"The performance is fine."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"The product’s pricing could be improved from the developers' perspective."
"They don't have a mechanism to achieve processes, data sources, and data."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"Could increase vulnerability and security patches to make it more robust."
"The interface is limited and should improve in the future."
"The tool's workflow function is very strong."
"Importing and exporting between multiple environments is more difficult with other tools."
"We would like better performance and more visibility on each step of the tool."
"The product is extremely complex to use and administrate."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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