We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"It's a stable product."
"The setup is easy."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"It has very flexible adaptation and the ability to save and automate processes."
"Technical support has been amazing overall."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"It is efficient in reducing costs."
"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"The case management and its integration with process design are good features."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"We can scale by increasing the infrastructure which is currently running."
"Good user interface and good add option."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"Something I would like to see improved is an SQL database connection."
"If that had more DevOps capabilities, it would be an excellent product."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"They should provide more flexibility so designers can create a more picture perfect device."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"Lacks integration with other products."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"Our developers are complaining that it's too complex to maintain."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"I would like to see a lot more case studies."
"Importing and exporting between multiple environments is more difficult with other tools."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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