We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is easy."
"The product has a very good mobile app."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"It reduces development time in half making us more efficient."
"Form building capabilities and well thought out process modelling are key points to this product."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"It has created executable requirements and speeds up the SDLC process greatly."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"Everything is coupled together and comes as one solution."
"Process Modelling, simulation and optimization, integration, UI components."
"Integration is a big plus for me."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"The solution is stable."
"Provides the power to understand and automate processes."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"There is no UI customization possible."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"I believe that if the license were cheaper, it would have a greater impact."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"There is a lot of room for improvement of the dashboards."
Appian is ranked 4th in Business Process Management (BPM) with 25 reviews while IBM BPM is ranked 6th in Business Process Management (BPM) with 26 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Stands out with its integration capabilities, but the backend modeling can be streamlined a little bit". On the other hand, the top reviewer of IBM BPM writes "A reasonably priced tool that is helpful for the automation of business processes ". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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