We performed a comparison between AppSheet and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two No-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is pretty simple to implement."
"I have found the way they structure the workflow and the fact that it a progressive application is valuable for me. This allows me to be able to build it once and use it in multiple formats."
"The solution has been very user friendly, easy to use, and we are able to use many applications like Excel or Google sheets."
"A feature I found most valuable in AppSheet is its intuitive UI/UX design, as that makes the platform very easy for customers to use. The solution also has a drag and drop feature that's quite good. I also found AppSheet integration with the cloud platform to be quite good."
"The security of the solution is very good."
"What I like the most is that it's a common service data model and the fact that everything is available on one platform."
"It has an excellent capability to integrate different access points."
"If you stick to the out-of-the-box solution, it's an easy setup."
"I really like what they've done with their common service data model because now I can make a connection between the business process and technology."
"ServiceNow has been implemented to streamline team workflows across different departments in our company. Users, including traveling leaders, were able to approve requests and authorize additional rights through the mobile platform."
"ServiceNow was the first true enterprise to service management platform."
"A workflow automation platform that's reliable, performs well, and has good reporting and integration."
"Very easy to implement and to respond to my clients' needs."
"In terms of areas for improvement in AppSheet, I do many things with it, and I'm happy with its data features. The solution has good data features, and though some basic functions may not be there, AppSheet is good enough for me at the moment. I can use it in my business. I like it, and I'm still happy with it because I'm not using it intensively. I just use AppSheet for simple tasks rather than complex ones, though the solution has many use cases. In its next release, what could make the solution better would be more partners for integration, for example, integration with SAP, particularly plugins or APIs with more partners that it could integrate with. There should be an out-of-the-box feature built for integration with more partners."
"They could improve by providing more language support other than English, integrate better with other databases, and provide a better UX."
"The solution needs to improve its SQL database capabilities."
"There needs to be an improvement in their operation vision. They need to see things more globally because at the moment they are very North-America focused. We do not always have mobile applications and the way we use them is slightly different in Africa from the way they use them in America."
"They only give a single sign-on at a very high cost."
"The customer service of the product right now isn't very good. It's an aspect they really need to improve."
"Its stability and pricing need improvement."
"It became kind of complex to set it up without a general lack of knowledge of the particular feature-function capabilities. Features and capabilities could have been explained better to the end-users."
"Vulnerability management could be improved. Also, integration with tools such as Microsoft Defender ATP needs improvement."
"There is room for improvement in price."
"Needs additional software titles and easier normalization."
"I would like to see a mobile version of ServiceNow."
"Loads slower than expected, and its user interface needs improvement. Support for this product also needs to improve on their response time."
AppSheet is ranked 4th in No-Code Development Platforms with 5 reviews while ServiceNow is ranked 1st in No-Code Development Platforms with 212 reviews. AppSheet is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of AppSheet writes "Free to use, easy to implement, and works well with other Google apps". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". AppSheet is most compared with Salesforce Platform and Knack, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our AppSheet vs. ServiceNow report.
See our list of best No-Code Development Platforms vendors.
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