We performed a comparison between Arcserve UDP and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's deployment process was straightforward."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature of Arcserve UDP is live replication."
"It is a very stable solution...It is a scalable solution."
"Our customers are happy with the product’s functionality."
"Easy restoration and the solution works quickly."
"The data protection functionality is the most valuable feature of this solution."
"It is incredibly granular and I really appreciate that."
"The main purpose of this tool is to allow failover between different data centers and different locations. When one site is unavailable, we can start the failover activity and perform the failover task. When a primary location is unavailable, or there is some hardware or logical issue at the primary location, it allows us to resolve the problem. We are able to start services at safe locations. We handle the disaster recovery process, and this is the main function for which we are using it all the time."
"We are doing continuous data protection. It works flawlessly. Our recovery points are measured in seconds. We have all these "baby snapshots" throughout the course of the day, so we can roll a VM back to any point in time, spin it up, and away we go. We're actively using that. It works great."
"The most valuable features are the continuous streaming, that it takes very little CPU usage — it doesn't affect production — and the recovery time is very short."
"The ability to fully test your entire environment without actually performing a failover is invaluable."
"We own another solution called VMware Site Recovery Manager, SRM. We have licenses for our entire environment and we still decided not to use it. That's how big the difference was in the experience that Zerto provides."
"The replication feature and DR functionality are most valuable. Zerto has many options when a new server is being provisioned."
"Zerto is scalable."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"They could work on their marketing approach. I don't see many people leveraging it."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The technical support of the product is an area of concern where improvements are required."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Backups are very slow and time consuming."
"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
"When we do failover and failback, it doesn't maintain some of the settings that it should and I don't really understand why that happens."
"I would like to see a couple of details regarding awareness of VM events coming outside of ZVR."
"Increased granularity in how long to keep the journal would be nice."
"Zerto needs to improve its support for VMware Lifecycle Manager."
"There should be an automatic installation in a cluster. When I add a virtual client or ESX source to the cluster, it should automatically install that. There should be automatic installation. Currently, I have to do that manually."
"I would like Zerto to provide more detailed information when there is an issue."
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Arcserve UDP is rated 7.6, while Zerto is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and NAKIVO Backup & Replication, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Arcserve UDP vs. Zerto report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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