We compared LeanIX and Ardoq based on our user's reviews in 4 parameters. After reading all of the collected data, you can find our conclusion below.
Users find LeanIX to be more cost-effective, with a straightforward setup process and flexible licensing options. They appreciate its robust reporting capabilities and integrations, however, they desire a more intuitive user interface and better integration with third-party tools. Users value Ardoq's flexible data modeling and collaborative features yet seek better integration with other software applications and more customizable reporting options. Ardoq's excellent customer support is consistently praised, while LeanIX's customer service is also commended for its responsiveness and expertise. LeanIX excels in pricing transparency and support, while Ardoq stands out in flexibility and collaboration.
Features: LeanIX stands out for its robust reporting capabilities, customizable data structures, and integrations with other tools, providing detailed insights and improving efficiency. Ardoq offers flexibility in data modeling, collaboration features, and an intuitive interface for non-technical users.
Pricing and ROI: LeanIX offers a cost-effective setup process with transparent pricing and flexible licensing options. Users appreciate the value they receive from the pricing structure and the support provided by the team. Ardoq also offers competitive pricing with reasonable setup costs and flexible licensing options. LeanIX excels in identifying redundant systems, resource allocation, and streamlining processes, leading to substantial efficiency and cost savings. Ardoq focuses on an intuitive interface, customizable features, and workflow streamlining, contributing positively to organizational success.
Room for Improvement: LeanIX users have mentioned the need for a more intuitive user interface, better integration with third-party tools, improved reporting capabilities, faster performance, and fewer glitches. Ardoq users are seeking better software integration, customizable reporting options, enhanced training resources, and improved customer support responsiveness.
Deployment and Customer Support: LeanIX has a user-friendly, quick setup process that can be completed by a small team in approximately three days. Ardoq has a more complex setup that can be challenging, with options for specific cloud deployment models such as AWS and Azure. LeanIX excels in providing exceptional technical assistance and fostering collaborative engagement between departments, featuring dedicated success managers. Ardoq, on the other hand, offers efficient internal support and extended paid assistance options, earning praise from customers.
The summary above is based on 14 interviews we conducted recently with LeanIX and Ardoq users. To access the review's full transcripts, download our report.
"I like the tool’s integration and maps."
"I like LeanIX's ease of use in general."
"The solution provides a single window view of business, application, data, and technology views of the IT ecosystem."
"The usability is very high. It almost looks like a Facebook for Enterprise architecture, it's pretty nice. It's HTML5 based. The repository is very easy. It has 10 different ways of sorting the objects you have in your architecture repository. Maintaining new data or to add data to your repository is very easy."
"The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets."
"LeanIX has good usability and stability. This SaaS is intuitive, easy to use, and comes with a nice reporting feature."
"The ability to import data and generate reports from it. That's where its power lies."
"LeanIX has a great application information architecture."
"The training environment wasn't very intuitive, but maybe with more use, it will get better."
"Scalability as a standalone system is good, given the information that has been described inside Ardoq. But not the scalability as a third-party system or with integration with other systems. Because in this direction, the scalability is about zero for Ardoq."
"The initial setup has room for improvement."
"What would make LeanIX better is more variety in terms of reporting, and more flexibility with its data importing feature."
"The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution."
"They should improve the out of the box connectors that they provide. They should see if clients are really ready to adapt them."
"They could include a combination of LeanIX and some modeling extensions."
"Report generation could be more detailed. There are some shortcomings when creating reports. We can't create tag-based reports or go beyond basic technical reports."
"Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer."
"It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct."
Ardoq is ranked 11th in Enterprise Architecture Management with 2 reviews while LeanIX is ranked 1st in Enterprise Architecture Management with 16 reviews. Ardoq is rated 7.6, while LeanIX is rated 8.6. The top reviewer of Ardoq writes "Provides stable performance and scalability but not intuitive for data modeling". On the other hand, the top reviewer of LeanIX writes "Streamlines the process of identifying apps nearing end-of-life or requiring retirement and facilitates informed decisions about app retention". Ardoq is most compared with Sparx Systems Enterprise Architect, BiZZdesign HoriZZon, MEGA HOPEX, ADOIT and OrbusInfinity, whereas LeanIX is most compared with ServiceNow, Sparx Systems Enterprise Architect, MEGA HOPEX, ADOIT and Alfabet Enterprise Architecture Management. See our Ardoq vs. LeanIX report.
See our list of best Enterprise Architecture Management vendors.
We monitor all Enterprise Architecture Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
