We performed a comparison between ARIS Cloud and Bizagi based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has improved the way our organization does training."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"The cloud version has the advantage that you can work on it from anywhere."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"It has proved that it also works in complex circumstances."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"The product enables the users to automate the processes and provides a good user experience."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"Great mapping feature that's easy to use."
"It is quite a stable solution."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"The price is quite high. This is one weak point of the solution."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"There could be more documentation."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"It works slowly on the cloud, sometimes."
"Agriculture, Industry."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while Bizagi is ranked 5th in Business Process Design with 78 reviews. ARIS Cloud is rated 8.2, while Bizagi is rated 8.4. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and Microsoft Azure, whereas Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA. See our ARIS Cloud vs. Bizagi report.
See our list of best Business Process Design vendors and best Business Process Management (BPM) vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
