We performed a comparison between ARIS Cloud and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"The cloud version has the advantage that you can work on it from anywhere."
"It has proved that it also works in complex circumstances."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"It's very easy to collaborate with. It's very user-friendly"
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"The solution is easily modified to suit your needs."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"This is a flexible tool compared to some other solutions."
"The product has a valuable customized model."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"We like the governance."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The initial setup is easy."
"The price is quite high. This is one weak point of the solution."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"I would like to see more support for architectural diagrams."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"There is room for improvement in the support."
"The migration tool needs to be included in the main package, and not as a separate license."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"More visualization techniques and ways to report the data might be helpful."
"Cannot see which activities are control activities."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"It definitely needs help to improve the visual aspect of the solution."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS Cloud is rated 8.2, while iServer is rated 7.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live and Sparx Systems Enterprise Architect, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and Lucidchart. See our ARIS Cloud vs. iServer report.
See our list of best Business Process Design vendors.
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