We performed a comparison between iServer and Lucidchart based on real PeerSpot user reviews.
Find out what your peers are saying about LeanIX, Sparx Systems, erwin by Quest and others in Enterprise Architecture Management."Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"iServer has valuable features for workflow and document management."
"The initial setup is easy."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Tech support is very responsive. They solved issues within a prompt response time."
"In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier."
"Creating flowcharts and documentation is easy to do and the results are very nice."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"It gives information about the roles and responsibilities of any architecture system and the exact system flow, business flow, or process flow. It also gives information about how the development team should take it forward. It shows the gap analysis in the flow charts and makes it easy to define the actor and his roles and responsibilities in the organization."
"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."
"For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy."
"The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform."
"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."
"There could be features for process mining, process simulation, and analytics."
"Requirements management needs to be improved."
"It runs relatively slowly."
"There are other solutions out there that have a better user interface."
"I haven't used this solution long enough to know what areas could be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Cannot see which activities are control activities."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."
"I wish there were a lot more automations. For instance, if I'm using a project management software to list out all my WBS [work breakdown structure] I wish Lucidchart had the functionality where it would take all the numbering and generate a tree diagram. Something like that would help so much, but right now it's still a manual task..."
"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."
"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."
"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."
"This might already be a feature, but I remember sometimes when we're just all viewing, if you accidentally click, then there's an arrow that pops up, and you have to go back and delete it. A lot of times there are accidental arrows being drawn when really we're just trying to present to each other."
"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."
"It would be nice to have more features that help me visually present information. Since I use it as a canvas, my use case for it is probably very specific. I use it as a way to present information to people visually on a large mind map. So, it would be nice to be able to have more graphical things to clean it up, like a header, banners, or something to help draw attention to certain areas. I would also like more infographic-like features, because I am kind of limited to float chart shapes. This makes the solution a little cumbersome."
iServer is ranked 6th in Enterprise Architecture Management with 15 reviews while Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews. iServer is rated 7.2, while Lucidchart is rated 8.6. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio and ARIS BPA, whereas Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and Visual Paradigm.
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