We performed a comparison between Atlassian Confluence and IBM ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"The most valuable features is its design documentation abilities."
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"There is a good library of templates for a wide range of needs."
"The search functionality is a really powerful feature."
"It seems highly scalable. There are 500 end users using this solution."
"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The vertical scalability, as we can use it across some of our applications."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"RAM usage seems to be higher than it should be."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"Atlassian needs to provide the source editor or a built-in plugin."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"I would like to see seamless application integration."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews. Atlassian Confluence is rated 8.2, while IBM ECM is rated 8.0. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, SAP Extended Enterprise Content Management and Alfresco.
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