Atlassian Confluence vs IBM ECM comparison

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Atlassian Logo
1,607 views|747 comparisons
90% willing to recommend
IBM Logo
880 views|761 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and IBM ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals).
To learn more, read our detailed Corporate Portals (Enterprise Information Portals) Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.""The most valuable features is its design documentation abilities.""What I like the most is the Wiki software that comes with Atlassian Confluence.""There is a good library of templates for a wide range of needs.""The search functionality is a really powerful feature.""It seems highly scalable. There are 500 end users using this solution.""For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day.""The ease of use has been one of the most valuable features. It has a very simple wiki."

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"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc.""The vertical scalability, as we can use it across some of our applications.""The content management is all about you as you can make the same content for minimal purpose solutions applications.""The scalability is a valuable feature, that we're able to display our documents to so many people."

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Cons
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective.""We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option.""Some elements of the user interface could be more user-friendly, including embedding diagrams.""The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins.""RAM usage seems to be higher than it should be.""I would like Confluence to include the ability to draw flowcharts and diagrams.""There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model.""Atlassian needs to provide the source editor or a built-in plugin."

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"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with.""I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology.""I would like to see seamless application integration.""The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "Reach out to local IBM partners.​"
  • More IBM ECM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Top Answer:The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP… more »
    Top Answer:The product is expensive and has a perpetual license.
    Top Answer:The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.
    Ranking
    Views
    1,607
    Comparisons
    747
    Reviews
    41
    Average Words per Review
    437
    Rating
    8.2
    Views
    880
    Comparisons
    761
    Reviews
    1
    Average Words per Review
    348
    Rating
    8.0
    Comparisons
    Also Known As
    Confluence
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    IBM Content Foundation on Cloud

    IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


     IBM Case Manager on Cloud

    IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                                   

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Provider6%
    VISITORS READING REVIEWS
    Educational Organization65%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    REVIEWERS
    Financial Services Firm53%
    Insurance Company20%
    Religious Institution7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company12%
    Insurance Company10%
    Government9%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise69%
    Large Enterprise24%
    REVIEWERS
    Small Business6%
    Large Enterprise94%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    Corporate Portals (Enterprise Information Portals)
    March 2024
    Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews. Atlassian Confluence is rated 8.2, while IBM ECM is rated 8.0. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, SAP Extended Enterprise Content Management and Alfresco.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.