We performed a comparison between IBM ECM and IBM FileNet based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The vertical scalability, as we can use it across some of our applications."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."
"It improves the time when providing customer service to our constituents."
"It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"We are able to find the proper documents which are needed for business processes."
"It has an excellent document storage repository, which is good at what it does."
"The important features to me are that it is stable, scalable, and the integration between this platform and the other platforms is very good."
"I have found that it scales well."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"I would like to see seamless application integration."
"What I would like to see is more integration."
"This solution could be improved with the ability to present the file system from FileNet."
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."
"It may be a little complex to implement and take some effort."
"We brought DocuSign into our company's solution three years before. At that time there was no direct integration. We would like to pull documents out from FileNet, push them to DocuSign and, when done, retrieve them and store them back in FileNet. We wrote our own custom solution for that. It would be nice if there was some tool we could have used to do that."
"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."
"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."
"I would like to see expanded search features, like content search."
IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews while IBM FileNet is ranked 5th in Enterprise Content Management with 94 reviews. IBM ECM is rated 8.0, while IBM FileNet is rated 8.2. The top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". IBM ECM is most compared with Mobius Content Services Platform, OpenText Documentum, SAP Extended Enterprise Content Management, Alfresco and Hyland OnBase, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, Alfresco and Hyland OnBase.
See our list of best Enterprise Content Management vendors.
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