We performed a comparison between Atlassian Confluence and Microsoft Teams based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables we would conclude that Microsoft Teams finishes ahead of Atlassian Confluence. With Microsoft Teams, users get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the entire Microsoft ecosystem makes it a very easy choice for many users.
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"The best feature is document management."
"The initial setup is very easy."
"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."
"The scalability is enough for our use cases. It covers all our needs."
"Great shareable and co-editing features."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"What I find the most valuable about Confluence is how easy it is to use."
"The most valuable feature is the ability to have remote meetings with customers and colleagues."
"It's great for meeting conferences."
"Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository."
"The initial setup was okay."
"You can ping, chat, and call someone, and at the same time, on the next tab, you can see all the documents related to what someone is referring to."
"The most valuable features of Microsoft Teams are video conferencing, chat function, and the one that shows you that you've got new messages."
"The most valuable feature of Microsoft Teams is that it is integrated with the Microsoft ecosystem."
"This is a reliable and stable solution."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"The future scalability can include the integration of planners, project management tools, SharePoint, and more applications that are used."
"There are some issues with stability."
"The solution’s pricing could be improved."
"On rare occasions, it freezes and some people will lose sound or they could lose video."
"The main issue is that the link goes down when there are internet issues."
"We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement."
"The solution's feature for scheduling meetings could be faster for Android phones. It should work okay like its desktop version."
"The solution could be lighter in terms of storage performance."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Atlassian Confluence is rated 8.2, while Microsoft Teams is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Atlassian Confluence is most compared with Office 365, Microsoft OneDrive, SharePoint, Zendesk and Slack, whereas Microsoft Teams is most compared with SharePoint, Symphony, Loom, Chatter and Huddle. See our Atlassian Confluence vs. Microsoft Teams report.
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Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki.
And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again.
We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers.
That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other.
We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video.
The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features.
Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look.
Conclusion
For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.