We performed a comparison between Atlassian Confluence and OpenText Content Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."What I like the most is the Wiki software that comes with Atlassian Confluence."
"What I find the most valuable about Confluence is how easy it is to use."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"The best feature is document management."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"The solution is very intuitive and provides excellent content management."
"It has a robust search but has often been difficult for people to learn."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The product can be integrated with different solutions."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"There are some issues with performance when creating tables."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"Atlassian needs to provide the source editor or a built-in plugin."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The ease of use should be addressed."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Atlassian Confluence is rated 8.2, while OpenText Content Manager is rated 7.6. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
