Atlassian Confluence vs Workplace by Facebook comparison

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4,389 views|1,983 comparisons
90% willing to recommend
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648 views|536 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and Workplace by Facebook based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Workplace by Facebook Report (Updated: March 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area.""It is a very popular tool.""Pricing is not a problem.""The interface is good....I didn't face any issues with the scalability. It was very good.""It is stable and reliable.""It seems highly scalable. There are 500 end users using this solution.""It's easy to search for information.""The product has a valuable feature for quick verification of documents."

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"A full-featured collaboration tool that is as easy to use as Facebook.""The product was easy to use.""Storage is the best thing about the solution.""The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."

More Workplace by Facebook Pros →

Cons
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it.""We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations.""They can improve the table feature of Confluence. It is currently not adequate.""There could be an option to collaborate with other users while editing the documents.""Some elements of the user interface could be more user-friendly, including embedding diagrams.""There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate.""The user interface could be improved.""The product is considered expensive."

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"The product should allow users to assign tasks and automate processes.""The implementation could be made easier.""There needs to be a restriction on who can download content.""The conferencing feature does not work well with multiple parties or locations."

More Workplace by Facebook Cons →

Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "The regular package costs us $4 per user per month."
  • "The solution seemed expensive to me."
  • More Workplace by Facebook Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is… more »
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Top Answer:The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
    Top Answer:There needs to be a restriction on who can download content. You don't want people to download organization documents from the system, and currently, there's no restriction to that. There should also… more »
    Top Answer:We use the solution for collaboration and information sharing.
    Ranking
    Views
    4,389
    Comparisons
    1,983
    Reviews
    41
    Average Words per Review
    440
    Rating
    8.2
    Views
    648
    Comparisons
    536
    Reviews
    3
    Average Words per Review
    389
    Rating
    8.0
    Comparisons
    Also Known As
    Confluence
    Facebook Workplace, Facebook at Work
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Solution Provider6%
    VISITORS READING REVIEWS
    Educational Organization65%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company12%
    Comms Service Provider9%
    Insurance Company9%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise69%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise17%
    Large Enterprise54%
    Buyer's Guide
    Atlassian Confluence vs. Workplace by Facebook
    March 2024
    Find out what your peers are saying about Atlassian Confluence vs. Workplace by Facebook and other solutions. Updated: March 2024.
    769,976 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Workplace by Facebook is ranked 9th in Enterprise Social Software with 4 reviews. Atlassian Confluence is rated 8.2, while Workplace by Facebook is rated 8.0. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Workplace by Facebook writes "A scalable and easy-to-use solution that can be used for internal communication and storage". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Workplace by Facebook is most compared with Yammer and SharePoint. See our Atlassian Confluence vs. Workplace by Facebook report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.