We performed a comparison between Automation Anywhere (AA) and Worksoft Certify based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful."
"By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy."
"The bot creation process is relatively simple."
"The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap."
"The ease of use is its most valuable feature."
"IQ Bot is the most valuable integrated feature of Automation Anywhere."
"Most clients prefer Automation Anywhere because it is easy to implement. You don't need to know rocket science to learn this solution. If you know logic, that is sufficient. Automation Anywhere is more user-friendly."
"The ability to customize added automation to a lot of situations where human judgment and interpretation are not required."
"Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
"The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it. We are able to do a lot of operations even with the solution being completely scriptless. That is a large advantage compared with other automation tools."
"It's module based and it's giving functionality."
"It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well."
"We are able to automate, not just SAP, but the entire application ecosystem. If you take any company, SAP is the backbone, and if they use SAP ERP, then, there are multiple software applications, where some of them are SAP and some of them are non-SAP applications. Worksoft is one of the tools which can transcend across SAP and non-SAP applications. Non-SAP application include Java or .NET. Worksoft can seamlessly automate these applications."
"It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP."
"We have been able to save on a lot of manual work for some very high skilled, expensive resources. This has been able to free up a significant amount of their time so they can spend more time on innovation and more creative, value-add activities. That's been one of the more rewarding things that we've done, and the most appreciated."
"The ease of use is superior to anything on the market. It's very easy to integrate. We've been very impressed with the tool. Because we primarily use the configuration with SAP, the integration is pretty seamless. But we have used our own in-house VB app as well, and it's worked very well with that."
"Automation Anywhere should make it easier for developers to manage queues and exception handling. The OCR component could also be better. We have had to use other OCR tools to get information from the account documents."
"I would like if the IQ Bot could read hand-written documents, otherwise, Automation Anywhere is fabulous to work or develop processes for customers."
"Automation Anywhere is unable to connect to the database directly. What we are doing now is directly writing the PL/SQL scripts and trying to push the data from the database into Automation Anywhere. This feature is available in UiPath, but not in Automation Anywhere."
"In A2019 the dependencies that are being downloaded take a longer time that should be reduced. Migration utility should be provided so we can easily migrate from lower versions to higher versions."
"Technical support needs to be worked on as the turnaround time can be around a week, even though we are just using the solution on a pilot basis. We are working in real-time with realistic data. While the process of a logging a ticket is good, the process from logging a ticket to closure needs faster support time."
"I would like to have a cloud-based version with support."
"The interface is not intuitive for business users who are used to seeing the process on a flow chart, like a Visio workflow diagram. This may be because of the nature of the way the interface is structured and the way the functions are built in list type of format."
"More structured and unstructured data collection will be a challenge. While we have the IQ Bot tool, the success rate at the beginning will be lower. It will be around 20 to 30 percent at the start because you need to train the bot at regular intervals. Of course, this depends on the data. This area could use be improvement."
"Certify is integrated with Solution Manager, but this integration could be easier."
"Worksoft Certify's support team should respond more promptly when we are stuck with certain issues and looking for a solution."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
"There are some other more complete tools than Worksoft Certify, such as Tricentis Tosca. It has a quicker way of taking in a customer's feedback with more efficiency. I do not see Worksoft Certify having a lot of progress over the years that we have used the tool in this area."
"The overall speed and performance of this solution could be improved. In a future release, it would be useful to be able to do API testing."
"In the past, when we've tried to automate some of our web apps, it has not been as robust. If there were one thing that could be improved, it's interaction with web applications. The issue we were running into is that it was harder to identify the objects than it is with some of the other architectured applications."
"The product had some UI issues."
"There was a change to Capture 2.0. In the end, there have been some challenges with the newer version. Therefore, the company testers, the local ones, do not want to use Capture 2.0."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while Worksoft Certify is ranked 5th in Test Automation Tools with 64 reviews. Automation Anywhere (AA) is rated 8.4, while Worksoft Certify is rated 8.4. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, OpenText UFT One, Katalon Studio and Appium. See our Automation Anywhere (AA) vs. Worksoft Certify report.
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