We performed a comparison between Automox and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"Users can make screenshots, and devices only need the minimal version of iOS."
"As the solution is a software as a service, the scalability is unlimited."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"Its flexibility is most valuable."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"It's super easy to use and we haven't found anything easier."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"The fact that it's just one product that can patch multiple operating systems is really great."
"The product works perfectly for patch management and software deployments."
"The reporting tool is very good."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"The patch management aspect of the solution is the most valuable part for us."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"The most valuable feature of this solution is the Patch Management."
"The setup is pretty simple."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"Reporting needs improvement."
"The current Intune reporting functionality could benefit from some improvements."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"The stability has come a long way from what it was like when it started and now it's really good."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"They need to improve the automation features."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"The product must provide more API integrations with different ERP tools."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"Tech support is mediocre at best."
"Documentation could improve so we don't need to create the support requests first."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
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Automox is ranked 16th in Enterprise Mobility Management (EMM) with 10 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. Automox is rated 8.8, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Automox is most compared with BigFix, Microsoft Configuration Manager, NinjaOne, Tanium and ManageEngine Patch Manager Plus, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl.
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