We performed a comparison between Barracuda Email Protection and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out in this report how the two Office 365 Protection solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender helps us prioritize threats across our organization."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The email protection is excellent, especially in terms of anti-phishing policies."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"When we got the service, it included the email archiver with unlimited storage."
"The product is easy to deploy and maintain."
"The solution is straightforward to set up."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features are security and ease of use."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"URL blocking is helpful. It will block any URL sending out lots of spam or phishing. It will rename the URL itself and send it to the user. The admin will block it, or you can allow users to release it if you want."
"What I like the most is the filtering and the granularity with which you can really zoom in on the spam that's coming in and configure it exactly so that what you don't want is blocked."
"The product has a helpful interface."
"I like SpamTitan's email sandboxing. It is very effective and blocks almost 99% of spam. It also has zero-day threat protection."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"Overall, the intuitiveness of this product is pretty good."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"We need a separate license and we don't know how to get the license that is required."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The product must provide better malware detection."
"There is room for improvement with the UI."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"Barracuda Essentials can improve by continually adding more features."
"The solution's reporting mechanism is a little poor and could be improved."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The platform's pricing needs improvement."
"They could simplify the licensing and the pricing."
"I would like to see better integration with other products."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"There is room for improvement in automation; better wizards for deployment, for example."
"The quarantine report frequency could be better."
"It should have reporting capability. It has logs, which are very extensive. It catches all the SMTP connections to the servers, but when you have hundreds of domains, you need to wait for about an hour for the logs to open, and there are millions of lines. If you want to find something specific, such as an email coming or an IP connection, and you want to troubleshoot that, it's very hard. So, I would recommend building a reporting system or log viewer with some filters. Currently, it is everything or nothing."
"Its GUI can definitely be improved. As the administrator of the product, the GUI isn't very logically built. If you need something, you don't have one menu where you can say, "Well, this relates to our customers," and manage everything for your customers in that interface. The naming and placement of some of the menus need improvement. For example, if I'm looking for a log to take a look at what has passed through the filter of a specific customer, I get these ZIP-packed files that I can't use for anything. I have to look under history instead. The naming of some of the features is off by a lot."
"It works when it wants to, it doesn't want, it doesn't work."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"The quarantine email message that users get on a scheduled basis is something users generally don't pay attention to, like every other communication they get from IT. The formatting of the quarantined email report that goes to the users on a regular basis is a little confusing for them. That could be improved."
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Barracuda Email Protection is ranked 4th in Office 365 Protection with 13 reviews while TitanHQ SpamTitan is ranked 1st in Office 365 Protection with 77 reviews. Barracuda Email Protection is rated 8.8, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP), Abnormal Security, Fortinet FortiMail and Mimecast Email Security, whereas TitanHQ SpamTitan is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email, Avanan and Trend Micro Email Security. See our Barracuda Email Protection vs. TitanHQ SpamTitan report.
See our list of best Office 365 Protection vendors and best Email Security vendors.
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