We compared Barracuda Email Security Gateway and Darktrace based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: In comparing the Barracuda Email Security Gateway to Darktrace, it is apparent that they have distinct differences. The initial setup for Barracuda is commonly regarded as simple and effortless, whereas Darktrace's setup experience varies. Barracuda is commended for its adaptable choices and spam filtering capabilities, while Darktrace is highly appreciated for its ability to detect threats and its powerful AI module. When it comes to pricing, Barracuda receives mixed feedback, whereas Darktrace is generally seen as costly. However, both products are positively reviewed for their customer service and support.
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"Great at blocking spam."
"The solution helps us to block some blacklisted emails."
"The solution is scalable."
"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"It is a very stable solution."
"AI analytics are built directly into the product."
"Technical support is helpful and responsive."
"Provides great network protection."
"I have used multiple solutions, but its graphical user interface is quite interesting and quite descriptive. There are a lot of video animations, and we can easily see how the data is transferred between various points. That's something really interesting. It is also quite easy to understand for a new user."
"We liked their approach to identifying intrusions or network anomalies using AI."
"Artificial intelligence and machine learning functionalities are valuable."
"I am impressed with the product's ability to give insights into network traffic."
"The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
"The deep scanning feature needs to be improved."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"There are limited administration controls that should be improved."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"I believe their network monitoring device licensing module could use some improvement."
"I would like to see some additional enhancements."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."
"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"It would be useful if there was a way to check to see if there are certain devices that are not in sync with the solution. I'm not sure if this is an option or not."
"The main portal needs improvement as it is difficult to use."
"This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Darktrace is ranked 11th in Email Security with 65 reviews. Barracuda Email Security Gateway is rated 8.0, while Darktrace is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Mimecast DMARC Analyzer, whereas Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics. See our Barracuda Email Security Gateway vs. Darktrace report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.