We performed a comparison between Basecamp and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"Smartsheet is easy to use."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"Smartsheet is a really good tool for collaboration."
"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."
"Enables coordination and sharing of information that is relatively inexpensive."
"The dashboard and the layouts are quite good."
"To me, one of the most powerful features of Smartsheet is being able to email others."
"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that."
"They should improve the solution's integration with API."
"The dashboard is not user-friendly, it needs improvement."
"We have to manually put in every dependency in Smartsheet."
"Areas for improvement in Smartsheet include better integration capabilities with other technologies through APIs and addressing limitations in reporting functionalities."
"With a large quantity of data, the solution lags a bit."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"Smartsheet needs to improve the user interface."
Basecamp is ranked 22nd in Project Management Software with 3 reviews while Smartsheet is ranked 4th in Project Management Software with 34 reviews. Basecamp is rated 7.6, while Smartsheet is rated 8.2. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Basecamp is most compared with Planview Portfolios, Jira and ServiceNow Strategic Portfolio Management, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Planisware. See our Basecamp vs. Smartsheet report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.