We performed a comparison between Basecamp and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of use is valuable."
"The ability to network informally is great for communicating with colleagues."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The product is quite convenient and user-friendly."
"The resource manager is useful."
"The solution is scalable."
"The program is stable."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"The price is too high."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The interface isn't user-friendly."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"It could be more user-friendly."
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Basecamp is ranked 22nd in Project Management Software with 3 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Basecamp is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Basecamp is most compared with Planview Portfolios, Jira and Smartsheet, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Basecamp vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors.
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