We performed a comparison between Basecamp and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"We use Jira mostly for task coordination and assignment. Additionally, scrum methodologies defined work items and bug issues. If we create any bugs all of them are fixed."
"The most valuable feature is managing software development."
"The solution is extremely stable."
"It is a complete solution. It has more features as compared to other tools, especially the open-source one that we use. It is also easy to administer."
"It includes by default all the necessary tools for a project manager to work and make their work more efficient."
"The ordinary user has an interface that is very clear."
"We have around 2000 plus users, so scale wise, there are no issues. We can easily scale up with multiple users."
"The customization and tailoring of the workflows have proven to be very useful."
"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"The user interface and views on different devices should be improved."
"The filtration could be better."
"The challenge which I frequently see from Jira is the label. When you search for a label sometimes, it suddenly disappears. If there's a mismatch due to all-caps or lower case, you won't be able to find it. It won't even come up as a recommendation or suggestion. That's something that can be really frustrating, as people create labels in their own specific ways and then no one else can find anything."
"It can have a more high-level view of portfolios. It has quite detailed views, but I would like a high-level view of portfolios. We want to integrate Jira with Microsoft Active Directory, and I don't know how easy or hard it is going to be. I don't know if Jira supports this. We are starting that integration in the last quarter of this year. I hope to find all the required tools for this integration."
"I want Jira to have more plug-ins, which will allow for more free plug-ins that help with the area of reporting."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"There needs to be easier integration with third-parties — personally, this is the biggest issue for me."
"The GUI should have much better features like more graphical illustrations. There are some cases or benchmarks that we are trying to capture into a dashboard GUI's graphical summary, but unfortunately JIRA is not able to do that."
Basecamp is ranked 22nd in Project Management Software with 3 reviews while Jira is ranked 5th in Project Management Software with 265 reviews. Basecamp is rated 7.6, while Jira is rated 8.2. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Basecamp is most compared with Planview Portfolios, Smartsheet and ServiceNow Strategic Portfolio Management, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Basecamp vs. Jira report.
See our list of best Project Management Software vendors.
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