We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"The stability is very good."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"Servers are patched more consistently than they have been previously."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"Ability to run custom reports and custom relevance."
"The most valuable feature is the patching."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"It's a stable solution, to date we have not had any issues."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"Apex One includes a built-in fine-grained DLP solution."
"I use Trend Micro Apex One for work control, application control, firewall, whitelist and blocklist filtration, analysis, monitoring, deep security for the servers, major monitoring, and IPS modules."
"Vulnerability management is a valuable feature that I enjoy."
"The main benefit is the threat intelligence network of Trend Micro."
"I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The only minor concern is occasional interference with desired programs."
"The solution is not stable."
"Cannot be used on mobile devices with a secure connection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Making the portal mobile friendly would be helpful when I am out of office."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"We need a much better multi-tenant option."
"The console interface is not friendly, and requires training before using it in production."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"The integration could improve in this solution."
"I'd like to see the different interface components combined into one, or be allowed to get to the agent management portion without having to log into the main console."
"The solution could use signatureless detection."
"Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking."
"The solution could be improved by providing better training to the vendors."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"The technical support should be more proactive."
"There is a need for enhancement in certain reporting formats."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection. See our BigFix vs. Trend Micro Apex One report.
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