We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The price is low and quite competitive with others."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase is very easy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Ability to run custom reports and custom relevance."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"The technical support for BigFix is really amazing."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"BigFix is easy to use."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
"The most valuable feature is Vulnerability Protection."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable"
"They have a wide range of products, including a couple for virtual patching, which is very important."
"It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator."
"Technical support is quite knowledgeable and helpful."
"Its reporting and dashboard are valuable. Its dashboard is easy to use."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We find the solution to be a bit expensive."
"Making the portal mobile friendly would be helpful when I am out of office."
"The dashboard isn't easy to access and manage."
"Cannot be used on mobile devices with a secure connection."
"The only minor concern is occasional interference with desired programs."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I would like to see SDK for Web UI included in the next release."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"IBM has not focused on the Web Reports capabilities."
"In-place and OS upgrades can be improved."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"Could channel video more efficiently."
"It should have a single agent as competitors are offering."
"We do not have much control as we have to work with regional policies and regional support."
"It would be better if it was easier to administer Apex One."
"The Apex One endpoint sensor has room for improvement."
"There is room for improvement in the reporting aspect"
"The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that."
"Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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