We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"It's very straightforward."
"The most valuable feature is the patching."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"The technical support for BigFix is really amazing."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"It is very precise and allows more permission for different use cases."
"Its real-time features are valuable. It is in real-time, and it works fine."
"The product has proven to be very flexible over the years that we have had it."
"The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues."
"The initial setup was very straightforward."
"The graphical user interface is simple, making it easy to navigate without the need for additional training or complex documentation."
"The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas."
"Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
"Making the portal mobile friendly would be helpful when I am out of office."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The dashboard isn't easy to access and manage."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution is not stable."
"The SIEM could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like better support on the backend."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"They need better integration."
"Sometimes there is a lag time for our users."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"IBM has not focused on the Web Reports capabilities."
"We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology."
"One of our firewalls once detected a threat, but Apex One did not detect it."
"The solution could use signatureless detection."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"The UI has room for improvement."
"Trend Micro Apex One could include more in-depth endpoint protection."
"The integration capabilities of the solution could be improved."
"More integration with different platforms would be great, as everyone seems to want the solution to integrate with each team."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
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