We performed a comparison between BigFix and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."Conditional access has helped us tailor and enforce our security policies in the mobile space."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"Stable product that's easy to set up compared to other MDM products."
"We have found the solution is capable of scaling."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"The most valuable features are patch management, software installation, and asset management."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The synchronization could be improved."
"I think there should be a better tracking of the cell phones used on the Intune."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"It needs certificate provisioning for S/MIME purposes."
"The pricing can be expensive if you are not combining it with other products."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"They need better integration."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"The deployment has room for improvement and can be more streamlined."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I would like to see more integration with external data."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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BigFix is ranked 5th in Configuration Management with 91 reviews while OpenText ZENworks Configuration Management is ranked 21st in Configuration Management. BigFix is rated 8.6, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager and Quest KACE Systems Management.
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