We performed a comparison between Microsoft Configuration Manager and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"We have one MDM that works with Windows, iOS, and Android."
"The stability is good."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"The technical support of Microsoft Intune is good."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"It has the ability to perform mass distribution."
"Software deployment and WSUS are most valuable."
"We have found the scalability to be quite good."
"The solution has a very good set of features."
"I like a lot of the reporting capabilities and baseline configurations."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"There can be delays in the deployment of new policies."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"There is room for improvement in integration and security as well."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"The availability of technical support could improve."
"They need to improve the support for the Mac operating system."
"The ability to integrate MDM would be great."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"Microsoft should extend support for additional platforms."
"Initial setup was complex. There's a lot that goes into it."
"Cloud-based improvements need to be better managed."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews while OpenText ZENworks Configuration Management is ranked 21st in Configuration Management. Microsoft Configuration Manager is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager, whereas OpenText ZENworks Configuration Management is most compared with Quest KACE Systems Management and BigFix.
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