We performed a comparison between VMware Workspace ONE and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of VMware Workspace ONE. While both solutions offer flexible security for endpoints, VMware’s challenges with remote patching and its confusing dashboard leave room for improvement.
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The tool's most valuable feature is Autopilot."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"What I like most is that it is a powerful solution."
"The most valuable feature of BigFix is the software deployment."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."
"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"The contained browser is a good feature."
"It has good stability."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"The most valuable feature of VMware Workspace ONE is its reliability."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"There can be delays in the deployment of new policies."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"The solution could improve by having better integration with Apple."
"Deploying an app can be a complex process due to dependencies."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"The console interface is not friendly, and requires training before using it in production."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"Its pricing should be improved. It is too costly."
"The product lacks AI, ML, and IIT."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"I would like to see more integration with external data."
"One thing VMware needs to improve is compatibility with different operating systems."
"The mobile device repository is somewhat difficult to manage with a large user base."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."
"VMware Workspace ONE can improve in virtual reality. Customers are now looking toward virtual reality devices. Though it supports virtual reality, it's treated as an Android device. Customers want to deal with VR devices, they want a specific VR tool. Not an Android device VR tool."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"The portal is not user-friendly."
BigFix is ranked 4th in UEM (Unified Endpoint Management) with 91 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 82 reviews. BigFix is rated 8.6, while VMware Workspace ONE is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Citrix Endpoint Management. See our BigFix vs. VMware Workspace ONE report.
See our list of best UEM (Unified Endpoint Management) vendors.
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