We performed a comparison between BigPanda and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The program is very stable."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The main thing that we like about BigPanda is the user interface."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The best of a bad lot was the error message deduping."
"A user-friendly solution."
"One of the most valuable features of BigPanda is its user-friendly interface."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The power flow is great."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"Power packs."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Dynamic Component Mapping is key and unique."
"It is simple."
"Lacks sufficient dashboard features."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The solution could improve by having better integration."
"We had to use a partner for the deployment."
"The cost of this product is too high compared to New Relic."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The usability needs to improve, because it is a pure code environment."
"They should improve their support process and add chat."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"There are often bugs in new releases."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
BigPanda is ranked 15th in AIOps with 12 reviews while ScienceLogic is ranked 5th in AIOps with 42 reviews. BigPanda is rated 7.2, while ScienceLogic is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and ITRS Geneos, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our BigPanda vs. ScienceLogic report.
See our list of best AIOps vendors and best IT Infrastructure Monitoring vendors.
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