We performed a comparison between Bitrix24 and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bitrix24's workflow is better than that of others. The user interface is also good."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The product is user-friendly."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The scalability is very good. There are over 100+ end users in our company."
"It is a stable platform."
"Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with."
"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"It allows us to organize and improve portfolio management."
"We like how the solution is integrated."
"The product is stable...The product is scalable."
"It is a scalable solution...The product's initial setup phase was easy."
"I would like to see improvements with Bitrix24's marketing automation."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The solution's open channel and contact center could be improved."
"The stability could be improved."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."
"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."
"Odoo does not provide integration with other third-party apps like Shopify."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"The reporting and the interface could definitely be better."
"The solution should improve its performance."
"The solution's reporting could be improved."
"The performance can be slightly improved for the customization interface."
Bitrix24 is ranked 10th in CRM with 18 reviews while Odoo is ranked 11th in CRM with 31 reviews. Bitrix24 is rated 7.4, while Odoo is rated 8.0. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, ClickUp and HubSpot CRM, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Oracle E-Business Suite. See our Bitrix24 vs. Odoo report.
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